Why choose Scandia Tails?
✅ Carefully selected assortment
Products chosen for their quality, function and Nordic style.
🚚 Fast and free shipping in Sweden
Free delivery from 699 SEK – no hidden fees.
💰 25% VAT is included in the prices
No surprises – our prices are transparent.
💬 Customer service near you
We answer in Swedish, English and French.
🎁 An inspiring shopping experience
Our store reflects a calm and stylish Scandinavian home.
What types of products do you offer?
We mainly offer minimalist and elegant furniture and accessories for pets.
Which countries do you deliver to?
We currently deliver to Sweden, the EU and selected international destinations.
How can I track my order?
A tracking number will be sent to you via email once your order has been shipped.
What are the delivery times?
Standard delivery within Sweden is 2–5 working days.
What payment methods do you accept?
Klarna, PayPal, credit/debit cards and Swish.
Can I return a product?
Yes. In accordance with the E-Commerce Act, you have the right to cancel your purchase within 14 days of receiving your order. Please contact us at info@scandiatails.com before returning a product. You will be given the correct return address based on the supplier.
Please note that return shipping costs are the customer's responsibility, unless the product is defective or faulty.
Where are your products shipped from?
All our products are carefully selected from premium suppliers based in Europe to ensure fast, reliable and safe delivery throughout the EU.
Can I visit your store or send returns to the address listed on your website?
No. The address shown on our website is for administrative purposes only. Scandia Tails is an online store and does not operate a physical store. Please contact us first before sending any returns.
Are my products delivered together?
To offer the best selection, we collaborate with several carefully selected European brands.
This means that your products may be shipped from different warehouses and therefore delivered in separate packages.
You will receive a tracking number for each shipment so you can always follow your order.
Which carrier will deliver my order?
Each supplier uses their own transport partners – for example DHL, PostNL or DPD – depending on the location of the warehouse.
This means that different products can be delivered by different carriers.
You always receive a separate tracking number for each shipment.
Do you offer free shipping in the Nordic countries?
Yes, we offer free shipping in Sweden, Denmark, Finland, and Norway for orders over 699 SEK. For orders below this amount, a shipping fee of 49 SEK applies.
How much does shipping cost under 699 SEK in the Nordic countries?
A fixed fee of 49 SEK is added for orders under 699 SEK in the Nordic region.
Do you deliver to other EU countries?
Yes, we deliver to most EU countries. A flat shipping fee of 99 SEK applies, regardless of the order amount.
Do you deliver outside the European Union?
Yes, we also deliver to several international destinations, including the USA, Canada, Mexico and
some Asian countries. Shipping fees depend on the weight and destination. For example: • Up to 5
kg → 55 € for the USA and Canada. The exact fees are calculated automatically at checkout.
Can't you find what you're looking for?
Send us an email and tell us what you're looking for, and someone from our customer service team will get back to you as soon as possible. Don't forget to include your order number if you have one.
You can email us at info@scandiatails.com